Tag Archives: SIP Trunking Services

SIP Trunking Services

SIP Trunking BenefitsSIP Trunking Services

If your company is involved in providing round the clock support while clarifying the user related technical and functional queries, then you need to seriously look at adopting the SIP Trunking Service voice transmission system provided by the Local Exchange Carriers (LEC) and the Internet Telephony Service Providers (ITSP). By making use of IP based voice transmission for making long distance interstate calls instead of the traditional public switched telephone network (PSTN), companies can cut down drastically on the call center voice based outbound support costs.

ECT Telcom is an independent telecommunication agency for major telecommunication providers offering voice based VOIP SIP Trunking. We help companies to choose the right SIP Trunking Services package provided by the major telecommunication companies such as AT&T, Verizon, CenturyLink, Sprint and PowerNet Global.  At ECT Telcom we also provide details related to the rates charged by the different telecommunication companies providing SIP Trunking Services. As a business owner you could chose the lowest rates provided and then opt for that particular package.

ECT Telcom is a leading SIP Trunking Services provider for the United States and offshore call centers. You could get rates as low as $.0078 per minute for SIP calls that originate in the United States and terminate in a different state within the country. Similarly, you also get to pay very low rates of $.0080 per minute for inbound calls originating in a state and terminating in another state within the country.

As a business owner you could benefit by opting for the Dialer Short Duration Call option provided by ECT Telcom. Not many agents in the country have providers offering short duration call option. At ECT Telecom you are provided with a variety of SIP trunks provided by the different telecommunication companies and also the rates charged by them. By choosing the lowest rates, you get the opportunity to cut a lot of costs.

ECT Telecom is a premiere worldwide telecommunications provider. Using SIP Trunking for the first time can be intimidating, that’s why we have experienced staff of telecom agents to assist you through the process. At ECT Telecom we make sure that you get all the necessary services and best pricing available to find you the perfect communications solution.

There is no question SIP Trunking offers compelling advantages for your business.  Learn more about ECT Telecom SIP Trunking Services today with a free consultation at (800)-664-3071 or get a free quote through our online portal at www.ecttelecom.com.

Why Use SIP Trunking?

 

 

Deploying SIP trunking can be a big step toward simplifying your organization’s telecommunications and preparing for the latest enhancements to real-time communications. One of the primary advantages of SIP trunking is that you can consolidate your organization’s connections to the PSTN at a central site, as opposed to legacy TDM trunking, which typically requires a separate trunk from each branch site.

SIP Trunking in Lync Server

The Microsoft Lync Server SIP trunking capabilities enable the following:

  • An enterprise user, whether inside or outside the corporate firewall, can make a local or long-distance call specified by an E.164-compliant number that is terminated on the PSTN as a service of the corresponding service provider.
  • Any PSTN subscriber can contact an enterprise user inside or outside the corporate firewall by dialing a Direct Inward Dialing (DID) number associated with that enterprise user.

 

Cost Savings

The cost savings associated with SIP trunking can be substantial:

  • Long distance calls typically cost much less through a SIP trunk.
  • You can cut manageability costs and reduce the complexity of deployment.
  • Basic rate interface (BRI) and primary rate interface (PRI) fees can be eliminated if you connect a SIP trunk directly to your ITSP at significantly lower cost. In legacy TDM trunking, service providers charge for calls by the minute. The cost of SIP trunking may be based on bandwidth usage, which you can buy in smaller, more economical increments. (The actual cost depends on the service model of the ITSP you choose.)

 

SIP Trunking vs. Hosting a PSTN Gateway or IP-PBX

Because SIP trunks connect directly to your service provider, you can eliminate your PSTN gateways and their management cost and complexity. Using a SIP trunk can lead to substantial cost savings through reduced maintenance and administration.

Expanded VoIP Services

Voice features are often the primary motivation for deploying SIP trunking, but voice support alone is just the first step. With SIP trunking, you can extend VoIP capabilities and enable Lync Server 2010 to deliver a richer set of services than you can get with previous technology. For example, the same SIP trunk that delivers your telephone service and other VoIP communications services may now provide the following:

  • Enhanced presence detection for devices that are not running Microsoft Lync Server 2010 can provide better integration with mobile phones, allowing you to see when a user is on a mobile phone call.
  • E9-1-1 emergency calling enables the authorities who answer 911 calls to determine the caller’s location from his or her telephone number.
  • GPS locations can be integrated with your Location Information Server to track mobile user location.

 

For a free inContact webinar demo, more information about the inContact Cloud Based Call Center Solutions, SIP Trunking, TDM, Outbound Termination, Inbound Toll Free Termination, Hosted PBX,  Hosted Predictive Dialers, MPLS, Private Line, Internet T1, E1, DS3, OCX, Fixed Wireless, Ethernet, and Satellite contact an ECTtelecom specialist today at U.S. Toll Free 800-664-3071 or International 850-936-5887. Please visit our website at http://www.ecttelecom.com – For a no obligation quote CLICK HERE.

Inbound Outbound Call Center

What is Inbound and Outbound Call Center?

An outbound call center is one in which call center agents make outbound calls to customers on behalf of a business or client. Calls made from the center can include telemarketing, sales or fund-raising calls, as well as calls for contact list updating, surveys or verification services.

An inbound call center is one that exclusively or predominately handles inbound calls (calls initiated by the customer) rather than outbound calls. A call center may handle either only inbound or outbound calls or might deal with a combination of the two.

ECTtelecom is a leading TDM and SIP Trunking provider for inbound and outbound call centers. Our TDM and SIP Trunking rates are as low as the following:

$0.0089 USD Outbound

$0.0089 USD Inbound Toll Free

Check out our Global Crossing promotion for TDM and SIP Outbound and Inbound services for call centers and businesses.

For a free inContact webinar demo, more information about the inContact Cloud Based Call Center Solutions, SIP Trunking, TDM, Outbound Termination, Inbound Toll Free Termination, Hosted PBX,  Hosted Predictive Dialers, MPLS, Private Line, Internet T1, E1, DS3, OCX, Fixed Wireless, Ethernet, and Satellite contact an ECTtelecom specialist today at U.S. Toll Free 800-664-3071 or International 850-936-5887. Please visit our website at http://www.ecttelecom.com – For a no obligation quote CLICK HERE.

BPO Outsourcing

 

 

Business Process Outsourcing (BPO) Services

ECTtelecom is one of the leading providers of Business Process Outsourcing (BPO) services to call centers, covering more than 110 countries with networks that supports a portfolio of integrated global communications solutions based on the latest IP, SIP Trunking, call center solutions, fiber and satellite transmission technologies. We serve the voice and data needs of multinational enterprises, along with the operational requirements of service providers, from centers in the US, Hong Kong, London in the UK and Dubai in the UAE, as well as via teams covering the Middle East, Africa, Europe, Asia and the Americas.

Our services for our BPO clients are designed to deliver improved SIP Trunking voice quality, improve operational efficiencies for our cloud call centers. Our Outsourcing SIP Trunking Outbound and Inbound Toll Free services offer the best rates available from major service carriers.

For a free inContact webinar demo, more information about the inContact Cloud Based Call Center Solutions, SIP Trunking, TDM, Outbound Termination, Inbound Toll Free Termination, Hosted PBX,  Hosted Predictive Dialers, MPLS, Private Line, Internet T1, E1, DS3, OCX, Fixed Wireless, Ethernet, and Satellite contact an ECTtelecom specialist today at U.S. Toll Free 800-664-3071 or International 850-936-5887. Please visit our website at http://www.ecttelecom.com – For a no obligation quote CLICK HERE.

SIP Trunking VoIP

SIP Trunking Is More Than VoIP

SIP Trunking has become the most popular voice communication worldwide in the VoIP family. Actually, SIP has been around for about 10 years, but in the last two years SIP Trunking VoIP has become a viable and cost saving replacement of TDM Long Distance Service. ECTtelecom as a successful master agent of Global Crossing were first in the deployment of SIP Trunking when all the other major USA carriers were having great difficulty in the provisioning SIP Trunking. Today SIP technology is common with most major carriers and resellers.

Most people think SIP Trunking is the same as VoIP, but it is much more than that. A SIP Trunk can be thought of as a telephone line through which calls are made and delivered over an IP trunk towards a provider PSTN through broadband or Ethernet. SIP Trunks can facilitate more than voice. It can convert services such as data, video, chat, instant messaging, e-mail, simultaneous calls on the same trunk, video or audio conferencing, toll free numbers, call center management and businesses.

ECTtelecom is a worldwide leading provider of SIP Trunking service especially for SIP Trunking contact centers and call centers using SIP Outbound Termination and SIP Inbound Toll Free Termination. ECTtelecom is currently offering a major carrier’s promotion as follows:

$0.0089 SIP Trunking Outbound

$0.0118 SIP Trunking Inbound Toll Free

$250.00 Monthly Usage Commitment

For a free inContact webinar demo, more information about the inContact Cloud Based Call Center Solutions, SIP Trunking, TDM, Outbound Termination, Inbound Toll Free Termination, Hosted PBX,  Hosted Predictive Dialers, MPLS, Private Line, Internet T1, E1, DS3, OCX, Fixed Wireless, Ethernet, and Satellite contact an ECTtelecom specialist today at U.S. Toll Free 800-664-3071 or International 850-936-5887. Please visit our website at http://www.ecttelecom.com – For a no obligation quote CLICK HERE.