With a diverse and ever changing communications landscape, the challenge many contact centers and call centers face is how to transition from TDM technologies that are costly to maintain to next generation IP communications with all the inherent advantages over TDM without having to make expensive investments in new infrastructure.
• Leverage your existing investments and simplify the transition to SIP Trunk networks with an all IP platform that connects TDM (Time Division Multiplexing), IP interfaces and wireless networks without having to rip and replace your existing telecom infrastructure.
• Maximize the efficiency and reduce the communications cost with our SIP Trunking services that intelligently enable voice and rich media LCR (Least Cost Routing) for SIP Outbound Termination and Inbound Termination.
• Simplify your processes by connecting your IVR (Interactive Voice Response), ACD (Automatic Call Distributor), CTI (Computer Telephony Integration) and other apps directly into network Services.
• Provide on-demand capacity with services to rapidly scale for heavy voice termination requirements from short duration outbound IVR, predictive dialer telemarketing, and automatic notification traffic flows.
ECTtelecom consistently offers the lowest cost, High Speed Internet, Voice, SIP Trunking and contact center and call center solutions. For a no obligation quote CLICK HERE, or more information about SIP Trunking and Cloud Communications contact an ECTtelecom specialist today at U.S. Toll Free 800-664-3071 or International 850-936-5887.
© ECTtelecom · US Toll Free 1+800-664-3071 · International 1+850-936-5887