Tag Archives: Service Providers

Call Center Long Distance

SIP Trunking for Call Centers Future Is Bright

The future is bright for SIP Trunking. Many call centers are realizing how easy it is to switch from TDM Long Distance to SIP Trunking Long Distance. ECTtelecom offers Call Center Long Distance customers savings as much as 40% by switching from TDM to SIP Trunking. SIP Trunks allow termination using your current phone system without needing to buy expensive new equipment.

ECTtelecom is a leader as a service provider for SIP Trunking and provides its call centers with TDM or SIP Trunking Interstate (State to State) Outbound and Inbound Long Distance rates as low as $0.00788 cost per minute. TDM or SIP Trunking Non-Dialer NPA-NXX rates are as low as $0.00177. ECTtelecom is offering a package of DID’s in every area code in the USA whereby you can customize the Outbound ANI Display.

Long Distance SIP Trunking call center traffic with high short duration calls per second (CPS) monthly charges can be eliminated by many of our service providers. Also, monthly charges per channel or simultaneous call path can be eliminated by many of our service providers.

ECTtelecom is a vendor for the Call Center Times. For more information about TDM or SIP Trunking Call Center Long Distance call us at 800-664-3071 or go to www.ecttelecom.com.

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SIP Trunking is becoming more popular with businesses

SIP Trunking – More Popular with Businesses

At ECTtelecom.com our business customers are switching from TDM Long Distance to SIP Trunking. Many of our SIP Trunking customers are also finding a solution of cutting costs by utilizing SIP over Internet Protocol (VoIP) on their mobile phones.

Is it necessary to implement Dedicated Access for SIP trunks? Yes – All service providers offer T1, Bonded T1, T3 (DS3), OC3 and OC12 to support SIP Trunks. Some businesses are using Ethernet at layer 2 and business class DSL or Cable, however your connectivity and quality of service is better with Dedicated Access.

Basic telephone service has bundles of wires delivered from the service provider to a business, whereas SIP trunk allows the business to replace these phone lines (PSTN) with PSTN connectivity via a SIP Trunking service provider. SIP trunks offers significant savings by eliminating local PSTN, ISDN or PRI’s.

Call Center Solution

Call Center Solution for Short Duration Calls

ECTtelecom is a solutions service provider for businesses that are paying thousands of dollars every month for short duration calls. EctTelecom loves long distance SIP Trunking and TDM outbound call centers and telemarketers with short duration calls per second that use predictive dialers. Some service providers reject short duration call traffic for SIP Trunking and TDM long distance, but we welcome it. Many of our service providers do not charge for short duration calls. Say goodbye to unexpected penalties for short duration calls.