Tag Archives: LCR Contact Center

Least Cost Routing

Least Cost Routing

Wholesale Least Cost Routing (LCR) Carriers

ECTtelecom, a worldwide provider of cloud voice applications and Session Initiation Protocol (SIP) Termination services such as Least Cost Routing, offers Wholesale SIP Trunking Termination and Least Cost Routing designed for Call Centers, Facility-Based Carriers, CLECs, ITSPs, Hosted and SIP Trunking VoIP Providers, and Hosted Dialer Providers.

In voice telecommunications, Least-Cost Routing (LCR) is the process of selecting the path of outbound communications traffic based on cost. Within a telecoms carrier, an LCR team might periodically (monthly, weekly or even daily) choose between routes from several or even hundreds of carriers for destinations across the world. This function might also be automated by a device or software program known as a “Least Cost Router.”

ECTtelecom is a Master Agent for over 35 US Carriers. Because of our Carrier contractual relationships, ECTtelecom provides our worldwide Call Centers with Least Cost Routing with multiple carriers. The obvious advantage of having multiple carrier interconnects is that an engine can choose the lowest cost option for each destination maximizing savings. Least Cost Routing accomplishes this by integrating pricing algorithms into a database and having a SIP-capable routing engine query that algorithm to make decisions before making an outbound Termination call.

About ECTtelecom

ECTtelecom is a worldwide Master Agent for over 35 major carriers. ECTtelecom provides Wholesale VoIP Providers, Least Cost Routing (LCR), Cloud-Based Call Center Solutions, SIP Trunking and MPLS Service for many Fortune 500 Companies. For more information contact today an ECTtelecom specialist at U.S. Toll Free 800-664-3071 or International 850-936-5887. For a no obligation quote.