Tag Archives: Call Center SIP


Voice over IP (VoIP)

Voice over Internet Protocol (Voice over IP, VoIP) uses three types of VoIP tools that are commonly used; IP Phones, Software VoIP and Mobile and integrated VoIP. VoIP is also referred to as VoIP SIP Trunking, or VoIP SIP Trunks.

ECTtelecom specializes in VoIP SIP Trunking for IP Phones and cloud based call center solutions for Software VoIP. We provide VoIP SIP Trunking Services worldwide to call centers, contact centers and businesses. Our US and International rates are very aggressive for SIP Trunking Outbound Termination and SIP Trunking Inbound Toll Free Termination. ECTtelecom is a master agent for the inContact call center software. Incontact is the world’s largest hosted cloud based contact center solution service provider.

For a free inContact webinar demo, more information about the inContact Cloud Based Call Center Solutions, SIP Trunking Outbound Termination and Inbound Toll Free Termination, TDM, Data, MPLS, Internet T1/E1/OCX and Ethernet, contact an ECTtelecom specialist today at U.S. Toll Free 800-664-3071 or International 850-936-5887. For a no obligation quote CLICK HERE.

SIP Trunking Calls Per Second (CPS)

CAN WE HANDLE THE HEAVY SIP TRAFFICECTtelecom offers United States and International outsource call centers and businesses SIP Trunking Long Distance services that were built to handle heavy traffic volume. In fact, we love busy call centers with high calls per second! Other service providers may reject high calls per second (CPS) traffic, but we welcome call centers – contact centers and telemarketers that use predictive dialers for SIP Trunking Outbound Termination.

SIP SHORT DURATION PENALTY POLICY – ECTtelecom offers SIP Trunking services that do not charge a penalty for short duration calls – calls per second (CPS).

LOW SIP TRUNKING RATES – ECTtelecom offers United States and International SIP Trunking rates as low as $0.00788 (U.S. Dollar) for Outbound Termination and Inbound Termination. We offer U.S. SIP Trunking NPA-NXX Outbound Termination as low as $0.00177.

CONTACT US – Contact Us TODAY For a no obligation quote CLICK HERE or call our sales team at 800-664-3071 or 850-936-5887.

SIP Trunking International Rates

3 Easy Ways to Obtain International SIP Trunking

1. Bandwidth: Your company may supply your own bandwidth at your country’s location, or request ECTtelecom to assist you in obtaining bandwidth. Bandwidth could include T1, E1, DS3, OCX or Ethernet where available.

2. IP Address: Provide ECTtelecom with your IP Address in your Country.

3. United States DID Number: ECTtelecom can provide you with a DID Number in a city of your choice in the United States. Or we can provide you with a package of over 3,000 DID Numbers in USA cities.

How Does International SIP Trunking Work? Once your company has obtained sufficient Bandwidth, IP Address and a United States DID Number, your company can place SIP Trunking Long Distance calls using USA Rates even though your calls may be placed from a foreign country using your IP Address. USA Rates include Interstate Outbound, Inbound and USA Rates to foreign countries.

Example: A call center in Delhi, India places Outbound calls to various cities in the USA, using a USA DID Number and the cost per minute rate is based upon USA Interstate Outbound rates. If the Delhi call center receives Inbound (Toll Free) calls from the USA, the rates are based upon USA Interstate Inbound (Toll Free) rates. If the Delhi call center places an International Outbound call to a country other than the USA, the rates are based upon USA International rates.

ECTtelecom offers Tier 1 Carrier SIP Trunking and TDM Interstate Outbound and Inbound Rates as low as $0.00788 cost per minute for the United States and International customers. Our Non-Dialer NPA-NXX rates are as low as $0.00177 cost per minute. For more information about International SIP Trunking Long Distance call us at 800-664-3071 or go to www.ecttelecom.com.